Key Account Executive


Buffalo, US


The Key Account Executive develops new business through energy efficiency and energy supply solutions for governmental and business customers in the Clean Energy Solutions group. The Key Account Executive is the primary contact to understand the Voice of the Customer, to provide strategic solutions with the highest quality of service, ensure open and clear communications, and become the trusted Advisor for all energy decisions. We are here to partner with our customers and the state to meet their energy goals. #LI-AE1


  • Analyze the customer market segment, understand customer needs, and become a trusted energy advisor, to provide customized energy solutions.
  • Research and analyze industry information and provide summary or recommendations in a report or presentation.
  • Resolve customer concerns in a timely manner and track results.
  • Conduct virtual and in-person communications, including webinars, meetings, conferences, and briefings.
  • Support the team by providing customer feedback to continuously improve customer service.
  • Achieve Key Account Management goals relative to customer satisfaction, revenue growth, contract compliance, and other key metrics.
  • Advocate for customer needs with internal teams to provide a tailored approach.

Knowledge, Skills and Abilities

  • Must be customer- oriented, have a positive attitude and the focus to respond to internal and external stakeholders in a timely manner.
  • Knowledge of electric utility industry, account management and business development concepts.
  • Account Management and/or business development experience.
  • Ability to prepare and deliver effective verbal and written communications.

Education, Experience and Certifications

  • Bachelor’s degree.
  • Minimum 5 years of progressive work experience, preferably in the energy business and/or solution sales functions with significant background with client and account management.

Physical Requirements

  • Approximately 30% travel primarily within NY State.

New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The target salary range for this position is: $82,880.00 - $101,300.00. Salary offered will be determined based the successful candidates’ relevant experience, knowledge, skills, and abilities.


The New York Power Authority and Canals Corporation believes that equity, diversity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across NY and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, pregnancy, marital status, genetic information, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable religious accommodations during the hiring process for those in need. If you have a disability or special need that requires a reasonable accommodation, please send a request to

New York is Powered by You

We are a team of over 1,900 energy technologists, IT specialists, business experts, hydro engineers, and other professionals leading the energy revolution. With state-of-the-art technology, advanced R&D, and a modernized infrastructure, we provide New Yorkers with low-cost, clean, reliable power — and we are well on the way to becoming the first fully digital utility in the country. At NYPA, you will be empowered to think big, do good, and transform the energy industry.

NYPA on Forbes "Best of" - again!

NYPA is ranked by Forbes as one of America's best midsize employers for 2022 for the fourth consecutive year! Browse today and apply.








Nearest Major Market: Kansas City
Nearest Secondary Market: Wichita

Job Segment: Relationship Manager, Environmental Engineering, Equity, Customer Service, Engineering, Finance, Research