Director E-learning Development and Learning Management System

Summary

This role leads the creation and delivery of digital learning experiences across the organization, shaping how online training is designed, built, and managed. It oversees the development of multimedia e‑learning content and ensures high standards in instructional design, accessibility, and user experience. The position also guides the administration and evolution of the LMS, maintaining system integrity, optimizing configuration, and ensuring training workflows run smoothly. It partners closely with key business areas to align learning solutions with regulatory and operational requirements, while establishing clear governance for content development and LMS usage. A strong emphasis is placed on advancing learning technologies, improving the learner experience, and continually enhancing the efficiency and quality of digital training across the enterprise. The position is also responsible for the organization, administration and evolution of NYPA's Learning Management System, maintaining system integrity, optimizing configuration, and ensuring day-to-day training workflows run effectively. 

Responsibilities

• Identify technical and safety training needs across NYPA’s departments and effectively implement solutions to meet business needs, including expansion of non-instructor led training initiatives.
• Oversee the training service for apprentice, advanced skills, and safety training and training processes and systems to ensure compliance with state and federal guidelines.
• Create performance and development plans for the training staff and provide continuous feedback on job performance to the training staff.
• Deploy and maintain a Learning Management System (LMS) to ensure training records are compliant with reporting standards, current, accurate and support the broader workforce management requirements.
• Participate in standing committees that address activities within the Operation’s Business Units.
• Develop and oversee the annual budget plans for the Technical Training Department. Provide annual budget input grouper NYPA requirements

Knowledge, Skills and Abilities

• Real world application experience and knowledge of adult learning principles coupled with ADDIE and Systematic Approach to Training (SAT) Development models, teaching and instruction for individuals and groups, learning strategies and the measurements of training effects on the organization. 
• Experience utilizing various Communication and Media tools to deploy training strategies within organizations. 
• Exceptional customer service skills. 
• Familiar with project management principles  to run training initiatives from conception to completion. 
• Ability to collaborate with subject matter experts and company leadership to ensure strategic goals, state/federal/local requirements, NERC guidelines, and Asset Management initiatives are properly supported by training.
• Hands on experience in LMS use/implementation.
• Ability to effectively manage and prioritize multiple projects within varying deadlines and changing priorities

Education, Experience and Certifications

• Bachelor of Science degree in a related field required; Master’s degree preferred.
• Minimum 7 years of experience preferred. 
• Minimum 3 years supervisory or managerial experience.

Physical Requirements

• Capable of performing all training functions involved with coordination of courses.
• Lift, move and assemble items weighing up to 30lbs as needed for classes.
• Able and willing to travel up to 30% of the time.