System Operations Trainer


Marcy, US


The System Operations Trainer I role is to continually review non-RTRR System Operator tasks, develop/ update, and deliver quality training to Control Center Operators.    Quality Training may include classroom training, simulation technology, objective based site visits, and/ or computer based training modules as determined by Principal Operations Support Director and/or ECC Management.   Training must support NYPA Policies, Procedures, compliance, technical documents, and tasks that support Control Center Operations.


  • Enter training record completions in QTS training software and ensure supporting documentation is retained.
  • Become a subject matter expert on system operations in order to train system operators. 
  • Train system operators on system operations with a focus on the following subjects:
  • NYPA Control Center non-RTRR task objectives and initiating conditions. 
  • EMS functionality and how technical documentation (Generation, transmission, water management) relates to established operator tools and system displays. 
  • NYPA’s role in the Bulk Electric System including basic power flow concepts.
  • Analyze System Operator non-RTRR tasks and perform Difficulty, Importance, and Frequency (DIF) surveys 
  • Develop, update, maintain, and deliver training while validating competency and remediation.
  • Ensure training material, student evaluations, simulation results, and records are organized and secured to comply with NERC PER training requirements and audits.
  • Utilize NYPA’s EMS to perform simulation training when required

Knowledge, Skills and Abilities

  • Technical writing/ instructional design experience
  • Excellent organizational, time management, verbal, and written skills
  • Ability to learn Systematic approach to training (ADDIE) process development
  • Ability to deliver training to System Operators
  • Strong Mentoring skills
  • Ability to assist or provide NYPA evidence during NERC/ NPCC audits.
  • Audit experience preferred

Education, Experience and Certifications


  • Preferred – BS degree in Electrical Engineering (or Technology) – ABET accredited 
  • Required – 2-year degree 


  • 1.5 + years of NYPA ASO experience or 
  • A minimum of 3 years of experience in Power System, Operations (Generation or transmission), Nuclear Navy or specialized miliary technical training and /or Instructor experience.


NERC Transmission Operator certification Not Required

Physical Requirements

New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The target salary range for this position is: $ 81,900 - $122,840. Salary offered will be determined based the successful candidates’ relevant experience, knowledge, skills, and abilities.


The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law. 
NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates’ disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns.  To request an accommodation, please email 

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