Manager Learning and Development

Location: White Plains, NY, US


The Manager Learning and Development is an integral part of the talent development team responsible for implementing a comprehensive learning strategy and building a culture of continuous learning. The L & D Manager will work closely with HR and organizational leaders to understand the leadership and talent development needs of the business to build and deliver innovative solutions.


  • Develop and deliver engaging development programs, compelling course content and programs that increase job knowledge, develop skills, and influence behavior and communication
  • Work closely with cross-functional stakeholders to both define learning outcomes relative to business goals as well as define and measure what success looks like
  • Conduct thorough needs analyses to uncover organizational needs and recommend education experiences
  • Evaluate existing learning experiences and recommend updates to align with company strategy
  • Leverage innovative instructional design methods to create engaging, outcomes-driven, and provocative learning experiences
  • Own and curate training and development curriculum for employees to meet professional and organizational needs, developing and designing programs as required
  • Redesign, customize, and enhance existing programs to build managerial and employee skills and competencies
  • Establish workforce analytics to identify and analyze operational challenges related to workforce development and engagement. Create solutions consistent with business realities
  • Develop, maintain, and oversee vendor relationships including logistics, content development, delivery, and e-technology
  • Provide one-on-one coaching for executives on performance management, employee development, and mentoring

Knowledge, Skills and Abilities

  • Proven ability to effectively design and develop organizational learning and development strategies that enables and support the business’ strategic vision.
  • Ability to facilitate senior level meetings and counsel business leaders on human capital and development topics
  • Ability to balance attention to detail with swift execution
  • Ability to establish and maintain effective working relationships with individuals and leadership within and outside the authority
  • Organized, self-motivated, and capable of working in a rapidly changing environment with the ability to effectively interact with all levels of management.
  • Demonstrated capability as a project manager, delivering on complex employee development and learning programs
  • Strong problem-solving, organization, persuasion, and negotiation skills
  • Excellent presentation, written, and verbal communication skills
  • Proficiency using Word, Excel, Power Point, and Access (database)
  • Familiarity with electric utility industry and the industry-wide challenges that impact human capital is preferred

Education, Experience and Certifications

  • Bachelor's degree in Business, Organizational Development, Human Resources or other field
  • MBA or Master's Degree in Human Resources Development, Industrial/Organizational Psychology, or related field is preferred
  • 7+ years of progressive experience in Learning, Talent or Organizational development implementing employee learning and talent development programs

Physical Requirements

Approximately 15% travel primarily in NY State


The New York Power Authority is an Equal Opportunity Employer                       

Nearest Major Market: White Plains
Nearest Secondary Market: New York City