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Program Manager Business Continuity


White Plains, NY, US


The Program Manager Business Continuity (BCP) manages activities related to the implementation and execution of Business Continuity across NYPA and Canals Corporation (Authority). The position is responsible for validating, managing and testing the Enterprise’s Business Continuity program. This position works with the Director, Emerging Risk & Resiliency for the benefit of the Authority’s Enterprise Resilience and Business Continuity programs. #LI-AV1


  • Facilitate the development, implementation, and maintenance of the Business Continuity policies and supporting procedures in alignment with the Authority’s strategic business objectives 
  • Manage the Business Continuity Program, and supervise department owners and stakeholders in the execution of Business Continuity activities to ensure the Authority’s strategic business objectives are achieved 
  • Inform and drive action on improvement priorities by presenting reports to key stakeholders, summarizing trends identified, actions taken, and results defined by key metrics to enable decision making at the executive level 
  • Work with stakeholders across the Authority to develop Business Impact Analysis, Business Continuity Plans, alternate workaround procedures, mitigation plans for critical vendors and stakeholders, and to update and maintain critical records library 
  • Establish the baseline of business continuity plans availability with critical vendors, outline gaps and shortcomings to ensure that all Recovery Time Objectives of the Enterprise are supported by vendors business continuity arrangements 
  • Perform period reviews and tests of established business continuity plans and procedures; report finds to management and make recommendations to optimize outcomes 
  • Coordinate and collaborate with Disaster Recovery, Crisis Management, and other stakeholders to support the development, coordination, maintenance and execution of comprehensive response plans 
  • Support data migration to RSA Archer system, manage information and coordinate with stakeholders to keep information current 

Knowledge, Skills and Abilities

  • Expert Knowledge of Business Continuity technology and business concepts, life cycles and processes 
  • Strong verbal and written communication skills with senior level executives 
  • Project management skills including demonstrated ability to develop schedules, track progress, and report results 
  • Skills and aptitude for use of electronic data and document management systems (e.g. Microsoft SharePoint, RSA Archer System). 
  • Ability to work independently on assigned duties and across diverse stakeholder teams 
  • Ability to work cooperatively with, and consider guidance and advice from, all positions within the NYPA and its peer organizations 

Education, Experience and Certifications

  • Bachelor’s Degree in related field required, engineering preferred 
  • Minimum 5 years managing business continuity within an organization 
  • Experience with change management, project management, and program management 


  • Experience with utility business practices including developing operating and/or maintenance policies and procedures 
  • Energy and utility industry experience preferred 

Physical Requirements

  • Limited travel primarily within NY State


The New York Power Authority is an Equal Opportunity Employer                       

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Nearest Major Market: White Plains
Nearest Secondary Market: New York City

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